AI Tools
Hands-on reviews and roundups of the best AI tools for small business, tested by real users: pricing, pros, cons, and who each tool is actually for.
21 articlesTopic

Every prompt typed into Claude Code to build the Jev customer support router, copied from the build session log, with copy buttons, the four test tickets, the CSV format and a build checklist.

AI support fails when it guesses confidently. This Jev + Claude Code build decides each ticket in under a second and asks a human when it is unsure: 87% accuracy on 100 tickets for $0.0036.

An eight-hour AI SaaS build, measured end to end: $0.13 of inference per generation, a $45-a-month infrastructure floor, break-even at two subscribers, and the four high-severity blockers a second model found in code the builder had already called finished.

A one-person AI consulting practice sells outcomes, not builds. The route to a paying client is four rungs — a paid hour, a paid audit, one focused project, then a retainer — and the four blanks you fill before building anything.

The median small business runs five AI tools. Two usually overlap. The redundant subscriptions cost about $600 a year and the switching between them costs far more.

Ten automations ranked by payback period using one formula. Invoice chasing wins because it returns hours and pulls cash forward at the same time.

Automation is so much cheaper than a person that the price comparison hides the real question. Plus the 70/30 trap that lands the remainder on the owner.

A copyable AI policy sized for a team of five: what you may use it for, what must never go in, what gets checked, what gets disclosed, and who to ask.

Prompting will be obsolete in a few years. The habit of noticing that a confident answer might be wrong will not. What to actually say, by age.

Order routing, tracking updates and publishing automate cleanly. Design selection, listing copy and trademark clearance do not, and those decide whether it works.
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Hands-on reviews and roundups of the best AI tools for small business, tested by real users: pricing, pros, cons, and who each tool is actually for.
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